1. Main theme of this website is the shopping online in Pakistan especially in Lahore, Karachi, Islamabad and all other cities of Pakistan. Terms and conditions (“Terms and Conditions”) applies to all the sections of this website.
  2. We are delivering good quality products which is coming from China, Pakistan, India, USA, England etc.
  3. Purpose of registration is only to shop online, e-Newsletter or for asking queries from suppose staff of Dilkash.pk
  4. You are free to use most part of the website or you can place Order without getting registration (creating account with us) or disclosing any information but to complete the order process we need your email address, phone number and postal address etc.
  5. Privilege of registration is that you can have information such as e-newsletter, fast order process etc.
  6. These terms can be revised or changed without giving any notice by Dilkash.pk .
  7. We assume that you have read and accept the terms & conditions before any kind of online shopping with us.
  8. In case of refund, claim will be accepted or rejected according to the refund policy of Dilkash.pk
  9. In case of any illegal activity or incomplete information we may, without any prior notice terminate the order or registration with us.
  10. We are assuming you are either you are above 18 years of age or using this website under the supervision of a parent or legal guardian.
  11. During the registration process you are suppose to agree to receive the e-newsletter but later on you can option out this and unsubscribe yourself from newsletters.
  12. Laws of Pakistan will be applied related to claim of website material or our product. All users hereby agree to submit to the jurisdiction of the Pakistan courts and to waive any objections based upon venue.
  13. Dilkash.pk is doing its best to deliver order of our customers in 12 to 72 hours but since we are also importing goods from CHINA so there could be some unforeseen circumstances e.g. Weather conditions, shipment delay, Vendor delay, unavailability of products etc due to which product deliver time can increase. In such a situation Order can’t be cancel, Dilkash.pk will not be considered for a refund or cancel.
  14. Customers will be able to cancel the order before dispatch your parcel. We will not able to cancel the order once dispatch your order.
  15. If customer will not raise any issue e.g. Damaged product, Fault Product, Malfunctioning product, wrong product etc within 7 days of delivery than we will not entertain the return an consider it invalid return.
  16. For Damaged Product in transit: Customer can return to courier right away and we will process the refund within 2 to 3 days and customer bear every delivery charges (if any).
  17. There will be no refund or return policy for the following type of items
    • Books
    • Liquid Items.
  18. Cash on delivery (COD) option is not available on Canvas (All Sizes) items if you are not in Lahore.
  19. Before to use any electronic product make sure not to plugging in a 110V electronic product into a 220V socket otherwise we will not responsible for any refund or return.

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